US FWS HCMX

US FWS HCMX Project Overview Presentation - POP

The U.S. Fish and Wildlife Service Human Capital Management Experience (HCMX) modernization focused on improving the efficiency, usability, and long-term sustainability of a mission-critical workforce management platform. Through comprehensive research and planning, the project analyzed existing business processes, workflow dependencies, approval lifecycles, and user roles to establish a clear foundation for modernization. This discovery effort informed the development of an intuitive, scalable user experience that supports Human Resources specialists, supervisors, and employees throughout the job announcement lifecycle.

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The engagement included workflow analysis, UX/UI design, design system development, wireframes, interactive prototypes, and data migration planning to support a seamless transition from legacy processes. The resulting platform modernized workforce management through standardized interfaces, streamlined business processes, and reusable design components, creating a scalable foundation that improves usability, simplifies long-term maintenance, and supports the evolving operational needs of the U.S. Fish and Wildlife Service.