Instructional & Performance Technology
What makes an organization successful?
Could it be the right leadership and the right culture, an effective sales force, talented and well-trained employees, a good incentive program, financial stability, profitability, superior product offering? Often it is a combination of these factors and how well they are integrated into a dynamic whole. The one key ingredient integral to each factor is human performance. How well humans perform and how that performance can be improved depends on a number of interventions or solutions that rely on the disciplines of structured systems analysis, instructional systems development, behavioral psychology, organizational development, and may include products in the areas of:
- Education & Training
- Knowledge Management
- Performance Improvement Interventions
- Organizational Design
- Human Resources Management
- Change Management
These interventions can be grouped into two categories:
- Instructional Interventions:
These address a deficiency in skills, knowledge, or attitudes. They might include computer-assisted instruction, a web-based lesson, a workshop, a classroom session, a training manual, a procedural job performance aid, or an electronic performance support system. - Non-instructional Interventions:
These address performance that is not skill and knowledge based. Examples are better lighting in the workplace, upgrades to technology, business process re-engineering, workspace redesign, or changes in compensation.
Instructional interventions need to be grounded in learning theory and use strategies that are relevant to the learner and within a meaningful context. Non-instructional interventions need to take into account the individual worker, the processes associated with the job, and the organizational infrastructure internal to the company. They also have to address external factors such as client needs, and the impact of the company's culture, people, and products on the immediate community and society as a whole.
Didactics, a division of Axiom, employs a systematic and systemic approach to individual and organizational problems, providing solutions that focus on outcomes, are systems driven, adhere to standards and that capitalize on state-of-the-art technologies.